FAQ

On 9 and 10 June 2023 the ELBJAZZ will feature about 50 musical acts of all varieties of jazz and related genres presented against the unique scenery of the Hamburg harbor. Since its foundation in 2010 by Tina Heine and Nina Sauer, thousands of guests have been thrilled by the festival where the unmistakable maritime flair of the Hanseatic city of Hamburg meets musical diversity.

On two days, well-known artists and newcomers associated with jazz directly or in a wider sense will dominate the scene. The open-air and indoor stages are located at unique and unusual places in the Hamburg harbor. In 2017, a new venue was added, namely the recently opened Elbphilharmonie.

The dates for the next ELBJAZZ are 9 and 10 June 2023.

ELBJAZZ's open-air and indoor stages are located at the Blohm+Voss shipyard, the Elbphilharmonie (the Grand Hall), at the Hauptkirche St. Katharinen, and on the Platz der Deutschen Einheit (HfMT Young Talents). 

Yes, the mobile app for ELBJAZZ 2023 is available free of charge in the App Store (iOS) and the Google Play Store (Android).

Tickets can be purchased online and via the ticket hotline+ 49 (0) 40 853 88 853 (Mon, Wed, Fri: 10.00 am - 02.00 pm). We recommend online purchase at the ELBJAZZ ticket shop. In addition, tickets (if available) can be purchased at the festival at the box office.
 

OPENING HOURS BOX OFFICE    

Blohm+Voss  

Friday: 15.30 - 23.00, Saturday: 15.00 - 23.00   

Sandtorhöft (Elbphilharmonie)  

Friday: 13.00 - 23.00, Saturday: 13.00 - 23.00  

PRICES BOX OFFICE  

2-day ticket (FR+SA, 9 + 10 June 2023) € 140.00  

1-day ticket (FR, 9 June 2023) 80,00 €  

1-day ticket (SA, 10 June 2023) 90,00 € 

The ticket hotline can be reached at the following telephone number + 49 (0) 40 853 88 853 (Mon, Wed, Fri: 10.00 am - 02.00 pm).

A 2-day ticket (9 + 10 June 2023) costs €139, a 1-day ticket for Friday (9 June 2023) costs €79. And a 1-day ticket for Saturday (10 June 2023) costs €89. All ticket prices include fees. 

When you successfully complete the ticket purchase in the ELBJAZZ ticket shop, a booking confirmation is sent by email to the email address entered by the person making the purchase. The ELBJAZZ ticket is included as a PDF attachment to this booking confirmation and must be exchanged for a wristband at the ticket desk at the festival.

Blohm+Voss
Friday: 3.30 pm - 11.00 pm, Saturday: 3.00pm - 11.00 pm 

Sandtorhöft (Elbphilharmonie)
Friday: 1.00 pm - 11.00, Saturday: 1.00 pm - 11.00 pm 

We offer 1- and 2-day tickets. There will be no tickets for individual concerts.

We take the legal provisions on data protection very seriously. For further information please refer to our privacy policy.

As some concerts will be taking place at the same time, it is not possible to attend all of them. For security reasons, admission to some venues will be restricted to a limited number of guests. We therefore recommend selecting your favourite concerts from the programme in advance and arriving at the venue early. If the capacity of a venue is exceeded, access cannot be permitted. In that case access is only granted, when guests leave the venue and make room for further guests.

Please note: To attend an Elbphilharmonie concert, reservations must be made in advance.

Please see here for more information on the concerts at the Elbphilharmonie.

A limited number of ELBJAZZ ticket holders are entitled to attend one of the ELBJAZZ concerts in the Elbphilharmonie's Grand Hall. This requires early registration via our reservation system or in the ticket purchase process.

Seat allocation for concerts in the Elbphilharmonie will take place on the day of the event in the concert hall. Without exception, it is not possible to reserve specific seats in advance. Seats are allocated at random and cannot be changed.

No, unfortunately not. The rule is one concert in the Elbphilharmonie's Grand Hall per ticket holder. Once you have successfully reserved your Grand Hall concert, your admission to the concert is guaranteed.

No. Purchasers of 2-day tickets (just like purchasers of 1-day tickets) have the opportunity to register for only one ELBJAZZ concert in the Elbphilharmonie's Grand Hall. They may choose between attending a concert on Thursday, Friday or Saturday provided tickets for concerts on the desired day are still available.

Yes, the artists performing at the Elbphilharmonie (incl. time of their performance) will be announced on activation of the reservation system. After successful registration, admission to the selected concert is guaranteed.

ELBJAZZ ticket holders who have a 1-day ticket for Friday can choose from three concerts on Friday.

ELBJAZZ ticket holders who have a 1-day ticket for Saturday can choose from three concerts on Saturday.

ELBJAZZ ticket holders who have a 2-day ticket will also only be able to reserve one concert – they will be able to choose between attending a concert in the Elbphilharmonie's Grand Hall on Friday or on Saturday (subject to availability).

No, tickets for concerts in the Elbphilharmonie's Grand hall will probably not be available at the box office. 

The following ELBJAZZ venues offer barrier-free accessibility:
The festival site at Blohm+Voss including the stages Main Stage, Am Helgen, Schiffbauhalle, and the Jazz-Truck.
HafenCity with the Elbphilharmonie, the HfMT Young Talents Stage, and Hauptkirche St. Katharinen.

Important note: We are not currently able to provide separate platforms, which is why wheelchair users may have restricted visibility at the above-listed stages if the venue is extremely busy.

Holders of a disabled person's pass with mark B are entitled to bring an accompanying person free of charge. On presentation of this pass and the festival ticket at the ticket desk, the accompanying person will also receive a festival wristband on site.

To attend a concert at the Elbphilharmonie, please select the concert you would like to attend in the booking process and then register your accompanying person, stating the booking number, at the following e-mail address: barrierefrei@elbjazz.de. The tickets for the Elbphilharmonie will be deposited accordingly on-site.

Further information on the subject of accessibility can be found here.

For children below the age of 14 years admission to the ELBJAZZ festival is free. Upon request of security personnel, verification of age must be produced before entering the festival area. However, for concerts at the Elbphilharmonie, festival tickets must also be purchased for children.

Elbphilharmonie concerts require prior reservation. As this is only possible by means of a personalised access link issued to ticket holders, children without tickets cannot be admitted.

Children aged 0 years and above may enter the festival area if accompanied by their parents and wearing ear protection.

Events are subject to legal provisions for the protection of minors. As a rule, pupil ID-cards, written approval issued by parents or legal guardians are not accepted. 

5 Dance Events JuSchG (Protection of Young Persons Act):

Attendance of children and young people below the age of 16 at public dance events is not permissible unless accompanied by a legal guardian; attendance of adolescents above the age of 16 is permissible up to midnight.

The majority of our beverage and food stands offer the possibility of cashless payment. However, we cannot guarantee this for all offers on the grounds, so we recommend that you also bring cash with you. There are no EC ATMs on the festival grounds at Blohm+Voss.

We recommend using public transport. Your festival ticket entitles you to travel to and from the festival on the day/days your ticket is valid using the HVV public transport network (ticket includes one round trip, including express bus, valid until the end of HVV operating hours on the day/days of your ELBJAZZ ticket's validity).
 

For people arriving by bike, bike racks are available in front of the festival area at Blohm+Voss.

Shuttle service 

The route between the Blohm+Voss shipyard and the second festival centre around the Elbphilharmonie can be covered on foot through Alter Elbtunnel. 

A bus shuttle will also run in both directions between all ELBJAZZ venues. 

All stops are marked with a bus stop symbol: 

Landungsbrücken (bus stop north side of old Elbtunnel) ↔ Baumwall (HVV bus stop: Baumwall) ↔ Elbphilharmonie/HfMT Young Talents (HVV bus stop: Am Kaiserkai (Elbphilharmonie)) ↔ Hauptkirche St. Katharinen (HVV bus stop: Magellan-Terrassen) ↔ Elbbrücken (HVV bus stop: Elbbrücken) ↔ Blohm+Voss (HVV bus stop: Steinwerder). 

A shuttle service by launch (with limited capacity) runs from 1 p.m. to 1 a.m. between the Sandtorhöft and Steinwerder (ferry) piers. 

If you purchased your ticket in advance, you must exchange your ticket for a festival wristband at the ticket desk. Wristbands may be picked up any time during ticket desk opening hours. You must be wristbanded in person at the ticket desk by an ELBJAZZ staff member - you may not pick up wristbands for other people. Please allow enough time for wristband pick-up as there may be queues at the ticket counters at certain high-traffic times. 

Opening hours ticket desks:

Blohm+Voss
Friday: 3.30 pm - 11.00 pm, Saturday: 3.00pm - 11.00 pm 

Sandtorhöft (Elbphilharmonie)
Friday: 1.00 pm - 11.00, Saturday: 1.00 pm - 11.00 pm 

Your festival ticket entitles you to travel to and from the festival on the day/days your ticket is valid using the HVV public transport network (ticket includes one round trip, including express bus, valid until the end of HVV operating hours on the day/days of your ELBJAZZ ticket's validity).

ELBJAZZ 2022 does not have its own parking facilities. We recommend using public transport. If you are traveling to the festival by car, we recommend that you research public parking facilities in the vicinity of the venues ahead of time. 

The following items may be brought to the festival site:

- One 0.5-litre plastic beverage bottle per person
- Small snacks
- Ear protection for children
- Umbrellas
- Mobile-phone cameras, compact cameras
- Camping stools (no folding chairs!)

The following items may not be brought to the festival site:
- Glass bottles
- Professional camera equipment
- Megaphones

There will be bag checks.
Confiscated items and lost articles may be picked up when leaving the festival site. Information regarding pick-up points and times will be available on this website once the 2023 venues have been announced.

In all festival centres there will be a selection of different food and beverage stands. Moreover, small snacks can be taken to the festival area.